Terms and conditions

These terms and conditions govern the relationship between Land of Noah LLC (hereinafter referred to as “we”) and the Client (hereinafter referred to as “you”). Access to and use of our services is subject to acceptance of these terms and conditions. We strongly recommend that you carefully read them, as by booking a service with us you are deemed to have read and agreed to these Terms and Conditions. This document gets into force as soon as you fill in your personal data and submit the online booking form.

Main Services

Trips 

We offer private and shared shuttle trips, as well as multi-day tour packages. The full information related to the mentioned products is listed on our website. The indicated travel times are estimates only, provided for general guidance. The travel routes and itineraries may be amended due to safety concerns, in case unfavorable weather conditions or unforeseen circumstances occur.     Apart from the ready-made trips, we offer tailor-made packages based on your own travel preferences. You can choose to make a fully custom itinerary with the assistance of our team.  

Accommodation 

We offer accommodation booking services throughout Armenia and Georgia. The list of accommodations includes hotels, hostels, B&Bs, apartments and houses. Please be advised that we don’t own or manage any of the accommodation listed on the website and consequently we comply with the terms and conditions of the chosen establishment. To check the availability of your preferred date and time slot, we advise you to write us an email, or, however, if you make an online reservation, the amount of your purchase will be blocked out until the written confirmation or cancellation will be sent to you. 

Vehicles

We offer vehicle rental, both with and without a driver. The price of vehicle rental with driver service includes the fuel and driver’s pay, foreseen for 8-10 hours within Yerevan. In case of additional requirements, our team will be happy to assist you with a quote for your planned trip. 

The price of vehicle rental without driver service doesn’t include fuel cost and foresees a security deposit at an amount of 150.000-250.000 AMD. Once the vehicle is returned, we will refund your security deposit in full, unless there are additional unplanned charges – such as vehicle damage or late return. In the afore-stated cases a corresponding amount of money (not more than the deposit) will be deducted from the deposit. 

Leisure 

In collaboration with our best partners we offer leisure services, such as master classes, active recreation, winter and summer activities, visits to factories, etc. 

Pricing policy

Children up to 2 years old travel free of charge. They need no ticket, as long as they don’t take a separate seat. 

Children from 3 to 9 years old get up to 50% discount depending on the destination (when travelling with an adult).  

We accept Visa, MasterCard, Arca, none of which require commission fee. 

In case you prefer bank transfer, please send us an email for further details. 

All payments are made in AMD.

In certain cases, we will ask for 30% of a down payment, while the full payment should be made at least 24 hours before the performance of the service, if not specified otherwise. 

In any case, the services will be rendered if a full payment has been made. If final and full payment is not received by the due date, reservations are subject to cancellation.  

Cancellation policy

Cancellation of some or all portions of your booking will be effective only if a cancellation request is sent in writing. 

For tour bookings a minimum of 24 hours’ notice of cancellation or amendment prior to the scheduled date is required for a full refund. 

If a cancellation of a tour is made with less than 24 hours’ notice prior to the scheduled date, 50% of the paid amount will be retained.  

Missed tours due to late arrivals are non-refundable. 

No refunds are given in case of non-appearance. 

If the cancelled trips include third-party services (overnights, meals, etc.), cancellation fees will apply according to the terms and conditions of those service vendors. 

For bookings of all other services involving third-parties, cancellation terms and conditions of those vendors will apply. You will be advised of the third-party terms and conditions, as well as cancellation charges at the time of booking. 

In case of cancellation, the due amount is refunded the same way it was received, if not specified otherwise.  

All banking fees related to the refund are borne by you. 

Force majeure

In case of any circumstances beyond the control of Land of Noah, (including, but not limited to natural disasters, war or threat of war, acts of terrorism, riots, strikes, civil disturbance, quarantine, etc.) Land of Noah shall not be deemed to be in breach of these terms and conditions or otherwise be liable, by reason of delay in performance or by non-performance. Land of Noah shall use its reasonable efforts to reimburse